Start on property
Most nations begin with the counter and self-service kiosks, where your guests already are, and add mobile when the compact and state rules allow it. Beginning on property lets your staff learn the product on a smaller footprint before you open it to every phone in the market.
One wallet across the floor
A guest should be able to fund an account at the cage and bet from a kiosk or their phone, with the same balance and the same limits. When the kiosk, the cashier till and the app read from one player record, your floor team and your head office see one view of each customer instead of three.
Your brand, your artwork, your call
Every logo, color and image in the sportsbook should come from your nation. A supplier should not design or suggest tribal imagery. The kiosk and till need marked places for your assets, and the product should fit around them, so the sportsbook reads as yours and not as the vendor's.
Loyalty that reaches the whole resort
Rewards are built in. Connect the program the resort already runs to the EMS, so points earn in one place. Or work with our team and we will build the program for the property.
Operating support and responsible gaming
Ask who trains your staff, who manages trading and risk, and who you call on a busy Sunday. Our tribal program is advised by SCCG Management, and our desk can manage trading for you or hand it to your team. Age and identity checks, location checks, deposit limits and self-exclusion belong in every product, set to your gaming commission's rules.
Questions to ask any supplier
- Is retail on the same wallet as mobile?If not, you will reconcile two systems and your guests will manage two balances.
- Whose brand is on the product?It should be your nation's, with marked places for your own artwork.
- Who operates it with us?Look for training, a trading option and support that picks up the phone.
- Does it fit our compact and timeline?Start on property, add mobile when your rules allow.