Player account management, owned and built in.
The PAM is the layer that holds the player: registration, identity checks, the wallet, limits, bonuses and one record that every product reads from. Ours comes with the sportsbook, the casino and retail, so web, app, kiosk and till all share the same account.
The player layer, end to end.
Player Account Management (PAM) is the part of the platform that signs a customer up, verifies them, holds their money and tracks their play. Every other product sits on top of it.
Onboarding and KYC
Registration, age and identity checks and location checks, set to each regulator's rules before a first bet.
Wallet and payments
One balance, deposits and withdrawals, your payment and ID providers connected to the platform.
Limits, bonuses and records
Deposit limits, self-exclusion, bonuses and one player record for support, risk and reporting.
The same account across every product.
A customer signs up once. From then on the sportsbook, the casino, the kiosk and the till all read and write to one account, so a guest who funds at the cage can bet on their phone with the same balance and the same limits.
- Sportsbook and tradingEvents, margins, liability and bet intercept, all tied to the player record.
- CasinoGames and jackpots on the same wallet, switched on only where it is licensed.
- RetailKiosks, cashier tills and a shop office that share the player account with the app.
- RewardsBuilt in. Connect the system you already run to the EMS, or we will build the program with you.
- Back officeOne view of each player for support, risk and compliance, in four languages.
It matters who owns the PAM.
When the account platform belongs to the same supplier that builds the sportsbook, there is one team to call, one record to reconcile and one roadmap. Ask any supplier whether the PAM is theirs, and whether you can keep your own data, payment and ID agreements.
Built in, not bolted on
We built the account platform and the sportsbook together, so retail and mobile share one player record from day one.
Yours to own
Run it on our hosted platform, or license the source code and run it on your own infrastructure.
Player account management questions.
- What is a PAM in iGaming?A player account management system, or PAM, is the layer that holds the player: registration and identity checks, the wallet, deposits and withdrawals, limits, bonuses and the single record that every product reads from.
- Is the PAM included with the sportsbook, or a separate vendor?It is included and it is ours. The account platform, the sportsbook, the casino and retail share one player record, so web, app, kiosk and till all read from the same account.
- Can we run player accounts across several states or brands?Yes. The platform treats each state, province or brand as its own site, with its own rules and markets, managed from one back office in English, Spanish, French and Portuguese.
See the account platform live.
We will walk you through registration, the wallet and the player record in the back office, and reply within one business day.